Frequently Asked Questions

Fixed price 95 € including official fee and VAT. Return shipping extra from 4,15 €.

Once we have the original document and the signed Vollmacht, we begin handling. The authority usually completes the apostille within two to four weeks. In some cases, it may take longer. We cannot influence how long the authority takes.

You can drop the original off in person at our Bonn office, send it by post or DHL, or arrange courier collection on request. We need the original document and the signed Vollmacht for the apostille.

Yes. We need the original document and a signed Vollmacht. You receive the form once we take on the work. The Vollmacht does not need to be notarised.

Most German public documents can receive an apostille. If you are unsure about your document, choose “Another German Document” in the request form and describe it briefly. We will review it when we look at your request.

An apostille is used in countries that recognise the Hague Apostille Convention.

No. Return shipping is charged separately. Any other exclusions are listed under “Not included” above.

There is no upfront payment. We send the invoice after the work is done. We return or hand over the apostilled document after full payment.

For certain documents, the apostille authority can only issue the apostille after pre-certification by another authority or institution. This is mandatory for German police clearance certificates (Führungszeugnis) and is then part of the total. It is often required for school, university and certain medical documents. Whether it applies depends on the document, the issuing institution and the federal state. Where it is not already in the total, we provide this as a separate service for 95 €.

After you send a request, we review it and get back to you. You receive the Vollmacht and the instructions for sending the original once we take on the work. We begin handling once we have both the original document and the signed Vollmacht.